Get the latest news, views, videos, and helpful tips and information from your friends and partners at 小丑撸!
Jan 10, 2025
Industry News
iA Financial Group is pleased to announce the appointment of John Laudenslager as President of 小丑撸 Warranty Group.
Dec 26, 2024
Dealers, F&I, Hiring
One of the most common questions from dealers is how and where to find good F&I talent. While the sales team is often a natural talent pool and while looking outside the dealership may have its rewards and consequences, growing them in-house in unexpected places can pay dividends.
Sep 10, 2024
Accolades, Industry News, Why iAAWG
小丑撸 receives nine Dealers' Choice Awards, setting another record for most wins in a year.
Aug 16, 2024
Industry News, Sales
We are pleased to announce that Eric M茅lon is now Executive Vice President of Sales.
Aug 4, 2024
Dealers, Income Development, Why iAAWG
One of the best resources for a dealership is their F&I partner, and getting the most out of an F&I partnership depends not only on the chosen partner, but also on the dealer and store leadership.
Mar 22, 2024
Dealers, F&I, Product Providers, Sales, Training
Without a compliance officer, dealers are at risk of having to pay out thousands and even millions in penalties for violations if they鈥檙e not up to date on compliance.
Oct 6, 2023
Dealers, F&I, Training
Oct 4, 2023
Oct 2, 2023
Dealers, Reinsurance
Profit Participation: Exploring the Super CFC...and making sure you're in the right program!
Jul 25, 2023
Dealers, Sales, Training
Has your sales team gotten 鈥淐ovid-lazy鈥? Here鈥檚 what you can do to turn your team around.
Jul 24, 2023
Industry News, Why iAAWG
小丑撸 received a record eight 2023 Dealers鈥 Choice Awards.
Jun 8, 2023
The better we understand our customers, the better their experience is and the more successful we'll be.
Apr 3, 2023
After nearly a year of intense preparation and a thorough restructuring of every aspect of our business, we are pleased to announce the unveiling of 小丑撸 Warranty Group (小丑撸).
Feb 21, 2023
Many professionals do not struggle to come up with something compelling to say during the pivotal moments of influence. The struggle is getting customers to actually want to listen.
Feb 7, 2023
Dealers, Industry News, Sales
F&I managers should familiarize themselves with vehicle options so they can effectively justify products based on its features.
Dec 27, 2022
It is in the dealership鈥檚 best interest to be proactive in addressing the customer鈥檚 understanding of auto loans and savings, and to clarify the benefits of financing through the dealership.
Dec 22, 2022
Dealers, Industry News, Sales, Technology
Experts are predicting that after almost three years, the end of the chip shortage is finally in sight.
Nov 28, 2022
While many challenges factors are outside of a dealership鈥檚 control, here are some practices to keep in mind to sell from inventory and market to drive traffic.
Nov 4, 2022
Dealers, F&I, Podcast, Training
Effective tips from a seasoned trainer to help you lead your F&I team.
Nov 3, 2022
What made a dealership needed and relevant years ago is not the same as it is today. Retaining your client database and keeping a relationship can help you to differentiate yourself from the new dealership down the street or the online car buying experience.
Oct 24, 2022
Dealers, Training
As we look to staff our stores for the coming holiday season and to grow the next generation of automotive leaders, it is clear the practices of the past will not attract the leadership of tomorrow.
Sep 27, 2022
Dealers, Hiring
Agents, Claims, Dealers
This month, we sat down with Vice President of VSC Claims, Brad Crowson, to learn how 小丑撸鈥檚 claims experience compares to what many of our competitors offer.
Sep 16, 2022
Industry expert Laura Rowland explains why you should revamp your employee relations.
Jul 27, 2022
小丑撸 has received a record seven 2022 Dealers' Choice Awards.
Jul 15, 2022
Data, Dealers, Industry News, Technology
Are you setting your Dealership up for success as the digital marketing world evolves?
Jul 12, 2022
Reinsurance is not a new or random concept created by F&I providers to take advantage of tax loopholes. It is simply a tool by which an insurance company can lawfully transfer underwriting profits to another company, the reinsurer.
Mar 18, 2022
Dealers, F&I, Hiring, Podcast, Training
Join Eric 鈥淔renchy鈥 M茅lon to discuss how successful dealerships embrace promoting from within and developing their people through the right career path.
Mar 8, 2022
小丑撸 is pleased to announce a revolutionary advancement for the F&I office: The 15-Minute F&I Turn.
Feb 21, 2022
Dealers, F&I, Hiring, Training
Women have proven to be highly successful in the F&I office, but few actually aspire to become finance managers. Why is that, and how can we change it?
Feb 1, 2022
Learn about Congress' recent tax updates and how they affect reinsurance companies.
Nov 29, 2021
Data, Dealers, Technology
As dealerships, we often want what we don鈥檛 have, and data is no exception.
Nov 4, 2021
Dealers, Technology, Virtual Sales
At its core, the virtual car-buying experience is all about making the transaction more convenient (and safer) for the customer.
Sep 3, 2021
小丑撸 Warranty Group (小丑撸) is very pleased to announce that we have been chosen to receive three 2021 Dealers鈥 Choice Awards.
Aug 24, 2021
Dealers, Equity Mining
In a recent study of U.S. automotive brands, the manufacturer with the highest customer loyalty came in at around 61%. That鈥檚 impressive no matter how you look at it, except for one very important detail: despite their high numbers, that still means roughly 39% of that manufacturer鈥檚 customers did not circle back to them.
Jul 30, 2021
Jul 27, 2021
Analytics, Dealers, F&I, Technology
The worlds of information access, analytics, and reporting are changing dramatically. They may have been stable for decades, but a revolution in technology, roles, and organizational structures for generating insights and taking better informed actions is underway.
Jul 23, 2021
Given the complexity of regulation, how does a dealer know if their products are compliant with current law?
May 18, 2021
Working in finance is not a right; it鈥檚 a privilege. Dealers have to create a culture where everyone in the organization understands that finance is a coveted seat.
May 14, 2021
Dealers, Podcast, Reinsurance
Carmen Torres, SVP of Agent Sales, discusses how dealers can access cash to help with their growth and improvement plans.
Apr 19, 2021
Dealers seeking access to cash often look beyond traditional lenders when evaluating options to buy out business partners, acquire new stores or renovate existing facilities.
Mar 30, 2021
Claims, Contract Holders, True Claims Stories
When Ms. S鈥檚 2014 Chevrolet Impala began to exhibit problems caused by electrical 鈥済remlins,鈥 she brought it to her local shop to have it repaired. Fortunately, back when she bought her vehicle, she also protected it from all sorts of gremlins by purchasing one of our vehicle service contracts.
Mar 29, 2021
Mar 23, 2021
When Mr. and Mrs. W. had an engine problem with their Ford pickup, they were pleased to find that their service contract allowed them to take it to the nearest licensed repair shop. The claim was established, and an independent field inspector was dispatched to evaluate the vehicle.
Mar 18, 2021
True Claims Stories
With Only Seven Miles Left on Her Contract, Customer Gets Superior Service. Ms. Jones estimated that her preferred repair facility was 鈥渁bout 16 miles away.鈥 Unfortunately, if she drove the vehicle another seven miles, her service contract would automatically terminate. Learn what happened next:
Mar 15, 2021
Contract Holders
Many of our vehicle service contracts include the added benefit of Emergency Roadside Assistance. If you ever lock your keys in your vehicle, have a flat, or need a jumpstart during the term of your contract, help is just one call away.
Mar 11, 2021
Claims Adjudicator Helps Prevent Catastrophic Engine Failure. John became concerned when the submitted repair didn鈥檛 seem to address the customer鈥檚 complaint. Find out how John鈥檚 extensive powertrain expertise helped avert a disaster:
Although the repair was covered by her service contract, the customer waited and didn鈥檛 have her vehicle repaired right away. After that, her contract expired. Learn what happened next:
Mar 10, 2021
小丑撸 Warranty Group (previously SouthwestRe) is pleased to announce that the Company has won the 2020 Dealers鈥 Choice Gold Award for Service Contract Reinsurance. This is the fourth year in a row that the Company has been chosen for this prestigious award.
Mar 8, 2021
Claims, Contract Holders
Incredible, but true! In 2020 alone, 小丑撸 paid out $150,620,700 in claims so our valued contract holders didn't have to!
Mar 3, 2021
Although vehicle service contracts cover a lot of components throughout your vehicle, they do not cover everything from end-to-end. Get the facts about covered repairs.
Feb 26, 2021
Keep a copy of your service contract in your vehicle at all times. It includes important instructions you need to follow if your vehicle has a mechanical breakdown, so it should be easily accessible in case of an emergency. Here are some other tips:
Feb 1, 2021
Dealers, Industry News, Success Stories
On July 17, 2020, Jamar Brinkley did something remarkable. At a time when the entire automotive industry was reeling from the impact of COVID-19, Brinkley took a leap of faith and opened the doors of his Nissan dealership for the very first time.
Oct 17, 2020
Dealers, F&I, Product Providers
Leading F&I providers share their thoughts and advice on handling the repercussions of the pandemic, plans to move forward, and how the 2020 election may prolong this year of uncertainty.